Engagement at work; what does it mean and is it important? My definition is that it is a commitment to invest time in accomplishing something that is meaningful and important to me. It involves expenditure of energy, time and emotional commitment to a cause or issue that matters deeply to your values and purpose in life. Does the work you do get your juices flowing?
What do surveys mean when they try to measure engagement? After seeing the 2013 Gallup State of the Global Workplace Report that only 13% of employees worldwide are engaged in their work. I wondered what that means in regard to employee satisfaction, recruiting and retention of talent in the workplace. Another study the 2014 Deloitte Human Capital Trends research shows that 78% of business leaders rate retention and engagement as important issues to solve in the coming year. These trends by the way have remained essentially unchanged for a decade. So this raises the question of whether the concept of engagement matters when it comes to managing and developing a positive and effective workplace culture that ultimately impacts the “bottom line” of productivity, profitability and of successful companies. Or does this struggle to measure engagement a windmill that matters but we don’t know how to define it and track its impact on “quality of worklife” and organizational success.
So that led to ask what does engagement really mean to people—commitment, loyalty, max effort, doing your best…or does it mean a willingness to put-in discretionary effort… to go the extra mile… or give 110%.
Challenge: Reflect on what engagement means to you. In the next 24 hours pick an engagement activity to try out at work tomorrow.
What is the new behavior you are going to try out? What were the effects you experienced in trying out this new behavior?