Daily Self-Coaching: http://www.tompeters.com/docs/7SHistory.pdf For all of you who wanted to know where the “Soft skills and Hard Skills” idea came from don’t miss this historical summary by the management guru, Dr. Tom Peter’s. It first appeared in a HBR article and then was expanded in the award winning and ground breaking organizational and management effectiveness book In Search of Excellence. If you have not read this book it is a must read for all managers and leaders. You can download an e-book now. Below is a video where Dr. Peters asks, “If not excellence, what?” What else should you be doing with your time, your life? He agrees with Thomas Watson, Sr., the talented early leader of IBM, that you should make a personal commitment never again to do anything that is not excellent.