Don’t miss this post I just Added powerful TED talk by Ernesto Sirolli –Want to help someone? SHUT-UP AND LISTEN!
” Listening is an attitude of the heart, a genuine desire to be with another which both attracts and heals”. Carl Rogers
Active listening is a critical skill for leaders and coaches. As a an effective listener you show interest and are demonstrating the “golden rule” of listening: MMFI (Make Me Feel Important). You will encourage people to more fully develop their answers and this will provide you invaluable information, understanding and insight. Setting your concerns and self-interest aside and “being there” in the “here and now” with the other person is rare and powerful. If you are truly listening you not only hear the words, but also the emotions, fears and issues of the other person. This provides a unique bond of empathy and an opportunity to learn and connect with others.
CPR Technique for better understanding and personal connections
“Most people do not listen with the intent…
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