In the past I have blogged about the chain for success in motivating and creating engaged employees. I have used SAS, rated last year as number one or best place to work and Whole Foods as models because they pay a living wage above their peer group, individual opportunities for growth through education and training and create pleasant, safe and involved workplaces. The results show if employees are treated fairly and with respect then customers will be satisfied and beat a path to their door. I have ask you to reflect on what a great workplace would be like and you respond with replies that essentially follow some of the elements Tony Schwartz in a recent HBR article. I think Mr.Schwartz has it right and wanted to share some of his observations and insights. He and other researchers have found — That only 20 per cent of employees around the world report their excited and fully engaged at work. This group sees work as a “want to” not as a “have to”. This 80/20 gap has important significance for workers, company and especially customers. Mr. Schwartz says “It’s a disconnect that serves no one well. So what’s the solution? Where is the win-win for employers and employees? The answer is that great employers must shift the focus from trying to get more out of people, to investing more in them by addressing their four core needs — physical, emotional, mental and spiritual — so they’re freed, fueled and inspired to bring the best of themselves to work every day.” He identifies 12 elements for successful workplace that engages and respects employees. For example he talks about sharing the wealth and rewards of profitability with all stakeholders. This element would say to employees we ar all in this venture together “Give all employees a stake in the company’s success, in the form of profit-sharing, or stock options, or bonuses tied to performance. If the company does well, all employees should share in the success, in meaningful ways.” He cites 11 other elements that lend credence to his theory of how to go about creating a win-win environment for all. In this article you are provided with a standard to measure your company against. So get busy seeing if your company passes the test of employee engagement and if you are in a position of influence start thinking about what needs to be changed in your workplace to create an environment that gets everyone engaged and supportive of the organizations mission and vision. .