The Leader-Coach has a Problem: How to gain Agreement

Leader-Coach has a Problem Steps for Resolution

 

1.        Gather the data and information

 

2.        Explore the Difference and Identify Problems

 

3.         Sharpen the Difference or Agreement

 

4.         Identifying and Exploring Solutions

 

5.        Get Commitment – Identify Action Plan – Follow-Up Steps

 

 

 

Behavioral scientists today strongly advocate the use of a counseling and participatory communication model that minimize emotional elements (defensiveness, fear, anger, etc.) of conflict.  The PlusOne Performance Participatory Problem Solving approach forces the employee to look at weaknesses, areas in need of improvement, or manager’s problems or suggestions for change in more productive, objective and non-defensive manner.  This application of a more directive and problem-solving coaching model is used to arrive at collaborative solutions and agreements for communication, productivity and interpersonal issues.

 

In such cases, the goal is to find the best solution not a win/lose response, not a compromise, but a win/win solution – so that both parties leave the discussion with commitment to change because a possible solution has been found to their disagreement.